Common Questions

Frequently Asked Questions

Everything you need to know about becoming an IPTV reseller with us — answered clearly and honestly.

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About IPTV Reselling

What is an IPTV reseller and how do I earn?

An IPTV reseller buys credits from us and uses their reseller panel to create IPTV subscriptions for end customers. You set your own selling price — the difference between your credit cost and what you charge is your profit.

How much can I earn as an IPTV reseller?

Your earnings depend on how many customers you build and what price you charge. A common UK price is £8–£12 per month per customer. With 50 active monthly subscribers at £10/month, that's £500/month recurring income. Many resellers start part-time and grow from there.

Do I need technical experience to get started?

No experience needed at all. We provide a complete startup guide covering how to use the panel, how to find customers and how to set your prices. Our reseller support group is also available whenever you have questions.

Can I sell to customers outside the UK?

Yes. While we focus on the UK market, your panel works for customers anywhere in the world as long as they have a reliable internet connection and a compatible device.

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About the Panel

What is the IPTV reseller panel?

Your reseller panel is a web-based dashboard where you manage every aspect of your business. Create customer lines, generate trials, renew subscriptions, suspend accounts and monitor your credit balance — all from one place.

How do I access the panel?

Your panel is fully web-based. Log in with your username and password from any device — phone, tablet or computer. No app installation needed, works from any browser.

Can I use my own brand name?

Yes. Every package includes a custom-branded IPTV app and custom DNS so your customers see your brand name, not ours. You build the loyalty, you keep the customers.

Which devices do IPTV lines work on?

Your customers can watch on Firestick, Android TV boxes, Smart TVs, iPhones, iPads, Android phones, MAG boxes, Formuler boxes and more. We provide simple setup instructions you can forward directly to your customers.

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About Credits

How does the credit system work?

Credits are simple — 1 credit = 1 month for 1 customer. So 3 months = 3 credits, 6 months = 6 credits, 12 months = 12 credits. 24-hour free trials cost 0 credits. You always know exactly what each subscription costs you.

What do 24-hour free trials cost?

24-hour trials are completely free — they cost 0 credits. You can generate as many as you need to convert prospects into paying customers without any cost to you.

Can I top up credits later?

Yes. When your credits run low simply contact us on WhatsApp or Telegram to purchase more. There's no minimum top-up requirement and you can add credits at any time.

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Getting Started

Which package should I start with?

If you're completely new, Bronze (200 credits for £200) is ideal for testing the market. If you already have customers or a strong network, Silver or Gold will give you better value and more room to grow. Message us and we'll recommend the right package for your situation.

How quickly will my panel be active after payment?

In most cases your panel login is sent within 1 hour of payment confirmation. We'll send your panel link, username and password directly to you on WhatsApp or Telegram.

What support do I get as a reseller?

You get access to our private reseller support group, direct WhatsApp support (+44 7735 384485) and Telegram support (@fastplayeruk). New resellers also receive a complete startup guide covering everything from panel use to finding your first customers.

Do you offer refunds on reseller packages?

Reseller packages include immediate access to a live panel and credits so we generally do not offer refunds once activated. If you have a special situation contact us on WhatsApp or Telegram and we'll review it fairly.

Still Have a Question?

We're always happy to answer any question — no matter how small. Message us directly on WhatsApp or Telegram and we'll get back to you fast.